What is online counseling?

Online counseling presents an alternative to traditional face to face counseling by offering sessions through the internet. Non-traditional methods, such as video conferencing, email, and instant chat, allow clients to participate in sessions while on a work trip, at a hotel room in paradise, or in the comfort of their own homes. At this time, Monarch Professional Counseling only offers video conferencing.


Is online counseling right for me?

Online counseling has both pros and cons. It brings flexibility, anonymity, affordability, and convenience and can benefit people experiencing a variety of life challenges, including stress, anxiety, depression, grief, and relationships. However, online counseling is NOT suitable for people experiencing immediate crisis, severe mental health issues and/or suicidal/homicidal tendencies.


What technology is required for online counseling?

Most importantly, you will need a computer OR device with a camera and microphone. Depending on your device of choice, you will need to use Chrome, Firefox, or download the doxy.me app. Click here for more information on needs and check in procedures.


Is online counseling secure?

Monarch Professional Counseling utilizes doxy.me for video conferencing. Doxy.me is designed for healthcare; it utilizes top-notch security and encryption protocols making it HIPAA and HITECH compliant.


How do I get started?

So, you’ve decided to try online counseling? Schedule an appointment by calling the office. You’ll need to complete the intake packet and submit your payment PRIOR to your session. At the time of your appointment, you can join your online session by clicking here OR by selecting ‘join online session’ under this tab. You’ll enter your name to check in and, just like that, you’re in the waiting room!